Help text guidance

You may include help text to alert the users to specific information that will assist them in logging in, signing up, and logging out. The help text section of the app configuration workflow allows you to choose from the default help text options or request custom help text specific to your integration.

Custom help text should follow the guidelines below to be included in your integration:

• Help text should be brief, specific, and useful. It should add to the information already displayed on the page.

• Include agency-specific contact information if needed.

• Include Spanish and French translations of your custom help text.

• Repeat general instructions to complete the process (eg Sign in here).

• Include legal disclaimers. These should be displayed on a separate page.

• Use link text like “click here” or “learn more”. Link text should be descriptive and inform the user what they are linking to.

To request custom help text, reach out to the Partner Support Help Desk.

Next step: Add your agency logo

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